UTech, Ja Student Handbook 2019-2020

“ E X C E L L E N C E T H R O U G H K N O W L E D G E ” 233 P O L I C Y A N D P R O C E D U R E S F O R H A N D L I N G S T U D E N T C O M P L A I N T S 10 START Do you feel able to approach UIF individual Yes Approach the individual concerned No Raise your complaints with the appropriate Officer Are you satisfied with his or her response? Yes Are you satisfied with his or her response? Your complaint has been resolved No Send a completed students complaint form to the Registrar Are you satisfied with Yes No Petition the Visitor UISPVHI $PVODJM CZ XBZ PG UIF The decision of the Visitor is final