UTech, Ja Student Handbook 2019-2020

on the ground floor of the Main Administrative Building, along with copies of the “Fee Breakdown” and all payment receipts for the academic year for which the refund is being sought. Students will be advised via email when their refund is processed. Ques. 29: If I pay my fees to register and then I am approved for a loan from the Stu- dents’ Loan Bureau during the year, when will I receive a refund? Ans.: A student can only be refunded his/her portion after the Students’ Loan Bureau remits payment to the University, which is usually at the end of the academic year. Ques. 30: If I need an official estimate of my tuition fee to take to a financial insti- tution for assistance, what can I do? Ans: The student can request a letter/statement from the Student Financial Services Unit in the Finance Division indicating an estimate of fees. This will take a minimum of seven (7) working days. S T AT E M E N T O F F E E S Ques 31: Can I get an official statement of my account balance? Ans: Yes. Students can obtain a statement from the Student Financial Services Unit in the Finance Division. This pro- cess may take a minimum of seven (7) working days. Students may also visit the Students’ Portal for a system generated balance. R E G I S T R AT I O N Ques. 32 After I have received my fee break- down and made the necessary payments, am I registered? Ans.: No. Students are not registered until they have completed the 10-step enrolment process online. Ques. 33 Will I be allowed to register for a new academic year with a balance out- standing? Ans.: No. All outstanding balances must be settled before a student is given financial clearance for a new academic year. Furthermore, the University reserves the right to block a student’s account for non-payment of fees. Ques. 34 Will I be allowed to register with a Commitment Letter from a sponsor? Ans.: Yes. Once the letter is approved by the Financial Aid Office, the student will be allowed to register, but s/he must ensure that the sponsor settles the balance on time. Ques. 35: If I receive exemption for a certain number of modules, will there be a reduction in my tuition fees? Ans.: No. Students are not entitled to a reduction in their fees if they have received exemptions. U N I V E R S I T Y O F T E C H N O L O G Y , J A M A I C A – S T U D E N T H A N D B O O K 2 0 1 9 – 2 0 2 0 S T U D E N T F I N A N C I A L S E R V I C E S 112