University of Technology, Jamaica 81 Strategic and Operation Planning Since the Council’s approval of the Strategic Plan 2018-2022, the Department, during the review period embarked on an intensive programme of communication and training of various stakeholder groups. This involved cascading of the Strategic Plan to the operating entities within the University. This is to ensure alignment of Divisional, Department, Faculty and College operational plans to the University’s Strategic/Operational Plan for effective implementation. y Strategic Plan roll-out workshops were held with the University Divisions and key functional Departments between April and June, 2019 y Training sessions in operational planning, monitoring and reporting were held January to February 2020 with the Academic Leadership group and several Faculties / Colleges y Operational Plans were developed for all Divisions and circulated to Heads y Sensitization sessions were held with internal stakeholders on the reporting framework that will ensure alignment of annual Operational Plans to the University’s Strategic Plan. During the last quarter of the FY 2019/20 persons from the seven Administrative Divisions were trained in an online reporting tool (developed by the Department), that would allow each Division/Department to provide quarterly updates on targets associated with respective key performance indicators (KPIs). y Training of staff members on how to create an operational plan and determine ways to strengthen target setting and reporting commenced. Projects - Business Process Review Successive Strategic Plans have included objectives for which successful achievement must be underpinned by progressive gains in operational efficiency and service delivery. The Planning Department therefore devised a major initiative to undertake a Business Process Review with these explicit aims. An open tendering process was used to select a consultant to undertake the assignment to review existing processes, identify areas of inefficiency and design an upgraded system based on more efficient processes as well as improved operating standards and service levels. Target areas include: Admissions/ Enrolment, Examinations and Student Records; Technology & Information Management; Finance & Mrs. Denise Stephenson-Hammil Senior Director Planning and Development
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