As of January 10, 2022, the WES Global Documentation Centre for all U.S. and Canadian evaluation applications is in Canada. WES will now accept documents in support of all U.S. and Canadian evaluation applications at the following locations:
Standard Post:
WES Global Documentation Centre (Reference Number _ _ _ _ _ _ _)

Courier Post:
WES Global Documentation Centre (Reference Number _ _ _ _ _ _ _)
14 – 145 Industrial Pkwy South
Aurora ON, L4G 3V5

§  The addresses above are for hard-copy documents only. If your institution has a digital partnership with WES, we encourage you to send all documents digitally.
§  If documents are already on the way, they will be forwarded to the appropriate address; no further action is needed.
§  For future processing, please use these new addresses. This will help us provide your students with faster service.
§  Please always ensure the WES reference number is included on the envelope so we can match the documents to the correct evaluation.
§  Please be aware that this address is a document processing location, and there will be no specialists on site. No walk-ins are permitted, and we will strictly respect current public health guidelines.

If you have any questions, please follow the Notifications Page, and feel free to contact us at
World Education Services

Processing Time for Status Letters

Effective Monday, August 31, 2020 the preparation time for Status Letters will be ten (10) working days.

Please be guided accordingly.

Changes to the Operations

Dear Valued Customer,
Please be advised that due to the COVID 19 pandemic, the Student Records Office (SRO) has to make changes to our operations that will affect the processing of Academic Records (Transcripts, Statements & status Letters). You are therefore urged to take careful note of the following: -

  1. The website ( will be reopened on Monday May 11, 2020
  2. Requests are to be made Mondays to Fridays
  3. Only Regular requests (Processing time of 10 working days) will be accommodated at this time
The Records Office sincerely apologizes in advance for any inconvenience that may arise during this time but wishes to assure you that every effort will be made to process your request in the shortest possible time.



1 United States of America 8,000
2 Caribbean 9,000
3 Canada 10,000
4 Latin (South)America (Argentina, Brazil, etc) 10,500
5 United Kingdom [England,Wales, Scotland, Ireland] 10,500
6 Europe 10,500
7 Rest of the World 11,000
8Jamaica 5,000

Please Note:

  1. DHL (courier service) cannot deliver to P.O. Box addresses.
  2. At least one (1) telephone number is required for the organization / individual receiving the document.

Effective : June 6, 2022

This software is currently in Beta mode and may vary from the final release.
Should you encounter any bugs, glitches, lack of functionality or other problems while using the OARRS, please contact us at:

How to Access the System

The Online Academic Record Request System (OARRS) currently allows you to request documents such as transcripts, statements and status letters online. You must register before you are able to login to the system. Registration is a two-step process, which is done only once:

  1. Verification (Enter your ID number and Date of Birth OR First Name, Surname and Date of Birth)
  2. Complete all mandatory fields found on the registration page

Where step 1 above fail to return a match and you have completed your studies before 2000 and have not returned to the university to do further studies, select ‘Yes’ when asked if you have studied prior to 2000.

Note, while registering, you will be asked to specify an email address and a password. Information entered will be your login credentials to access the system thereafter.


The following services are currently being offered through the OARRS at the rate and processing times indicated:


Dispatch Methods

Please note:

  1. Courier service cannot be delivered to P.O. Box addresses
  2. A department, recipient’s name, zip code (for destinations outside of Jamaica and the Caribbean) and at least one (1) telephone number are required for receiving institutions when courier dispatch method is selected


Payment can be made at any of the following locations:

  1. Paymaster
  2. Bill Express

Please advise the Customer Service Agents at our external agencies that you are paying for an ‘Academic Record’ so payment can be properly tagged and delays minimized.

Payment will be applied to the requests in the order they were received. Your request will be processed once payment for service has been confirmed. Confirmation of payment requires 2 working days after payment.

If your request is still in the “Awaiting Payment” state for more than 2 days after payment has been made, please contact the Student Financial Services Unit at or visit the office which is located to the back of the Main Administration Building, between the hours of 8:00am-4:00pm Mondays to Fridays.


  1. If you had to enter all your personal information when registering to use the software, please make your payment online using the Pay Online button available on the Request History page. No other method of payment will be accepted.
  2. If you are not in good financial standing with the University, you will not be permitted to make a request for an academic document.
  3. Once payment has been received, you will not be able to cancel the request

Student Records Office
April 08, 2018

Click here to Register:


Click here to Login: